October 5, 2025
Education News Canada

UNIVERSITY OF WATERLOO
Creating culturally safe spaces in health care

October 2, 2025

Second-year University of Waterloo School of Pharmacy student Brett Hummel (PharmD'27) is committed to integrating Indigenous and western approaches in his patient care. Through his studies, he's developing the clinical skills needed and is using his own experiences and compassion to foster trust and improve health outcomes for Indigenous communities.

"From my perspective as an Indigenous person, feeling safe and seen in a medical environment is key to providing the best patient care for the people of Indigenous communities," Hummel says.

With half Algonquin and half German roots, Hummel learned three languages growing up - French, German and English and spent time with his grandfather immersing himself in community life.

"My grandfather is the glue in my family. He helps me stay involved and has brought me to a few events, including smudging ceremonies and powwows in Mattawa, Ontario," Hummel says.

During high school, his math teacher, who proudly wore Waterloo gear, sparked his interest in the University. But it was his mom, a registered nurse, who discovered the Faculty of Science's Conditional Admission to Pharmacy (CAP) program, a dedicated pre-pharmacy pathway, and encouraged him to apply.

When he arrived in Waterloo, Hummel quickly noticed a difference: there weren't as many Indigenous Peoples than he was used to seeing in his hometown. That realization deepened his commitment to cultural safety and advocacy in health care.

"During our Culturally Safe Patient Care course in my second year at the School, our professor told us to take Truth and Reconciliation Day, a day that honours residential school survivors, to learn more together," he says.

Hummel and his friends spent the day discussing and reflecting on Indigenous history and culture.

"I shared some of my favourite modern Indigenous music with my roommate and friends and spent the day sharing why we get the day off, why we spend time having these discussions and how to reflect on Indigenous history," he says.

"Encouraging people to understand how to be culturally sensitive, reflecting on the ways Indigenous Peoples were mistreated as a whole and why mistrust of western health care persists, is an important step toward approaching Indigenous patients with empathy and understanding," he adds.

Hummel notes that living in a First Nation community is a very different experience, where they still face inequalities in access to care and health information.

"Smoking rates are higher in many Indigenous communities due to systemic and historical factors. As a future pharmacist, I want focus on bringing smoking-cessation workshops into the communities, so people know there's help and quitting successfully is very possible," Hummel adds.

During his first co-op work term at Algonquin Pharmasave in North Bay, Hummel saw the impact a pharmacy student can make. He was able to experience many aspects of community pharmacy from assembling blister packs and compounding in sterile rooms to counselling patients and administering vaccines. His co-op supervisor ensured he could try a little bit of everything, including presenting a workshop to a group of nurses at a nearby long-term care home.


Brett volunteering as a pharmacy ambassador at the Rx2028 orientation with fellow pharmacy students

Hummel spent his time building relationships with patients and helping to fill the gap in health care in Northern Ontario.

"Some patients are surprised to learn about my Indigenous heritage, but I see that as an opportunity to build understanding," he says.

His second co-op work term was at Robinson's Pharmasave in Northern Ontario, a smaller pharmacy that specializes in intravenous (IV) therapies. He spent his time compounding, counselling patients and preparing prescriptions. One patient counselling experience was especially memorable for Hummel. Alongside his co-op supervisor, Hummel helped motivate an Indigenous patient to quit smoking.

"The key is to take the time to learn your patient's story. In Indigenous culture, storytelling is a huge principle of our community," he says. "If you ask just one non-pharmacy related question you can begin getting to know the person to develop a trusting relationship."

Hummel is looking forward to completing his last co-op work term in a hospital pharmacy, and his goal is to return to Northern Ontario for his patient care rotations.

Outside of school, Hummel enjoys sports and travelling between terms, he has spent time in Brazil, Colombia, Peru, Spain, Italy and Alberta. He is exploring ways to connect travel with his pharmacy goals.

"I want to eventually go back and practice as a pharmacist in Northern Ontario but first I want to leave the door open to more extravagant experiences. I'd really like to practice internationally to learn from other places in the world and bring that knowledge back to my community," Hummel says.

For more information

University of Waterloo
200 University Avenue West
Waterloo Ontario
Canada N2L 3G1
uwaterloo.ca/


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