Dr. Dayna Lee-Baggley, an organisational psychologist with 20 years of practice, has launched a free training program on conflict management. The program helps participants use science-based tools to understand their own conflict management style and effectively resolve conflicts with colleagues.
"People do their best work when they have psychological safety. When I work with executives I see that friction between coworkers often gets more intense as you rise up the ranks and the stakes get higher. Now workers at all levels have evidence-based training to help them manage any conflict, and move forward with more trust." said Dr. Dayna Lee-Baggley.
The program is available for free at impactme.app/courses, and through a mobile app with tools to help maintain behaviour change.
"We are proud to offer this free science-based conflict resolution program. Organisations stand to save millions through better productivity, labour relations and talent retention," said Will Pate, CEO of ImpACT Me.
The training program was developed as part of a Saint Mary's University project to create psychologically safe workplaces.
"We are excited to be able to apply a vast research literature in civility and conflict in the workplace from the Psychology Department at SMU to create a training program that offers practical, real-life strategies that can be used in everyday life," said Dr. Adam Sarty, Associate Vice President Research. "By pairing our knowledge of workplace psychology with the psychology of behaviour change, we can have a lasting and meaningful impact on workplaces."
The project is funded in part by the Government of Canada through the Workplace Harassment and Violence Prevention Fund.
"A safe and respectful workplace is a fundamental right in Canada. Our government is proud to support initiatives like Saint-Mary's University's that equip workers and employers with the tools they need to drive positive change and build healthier, more respectful workplaces." said Minister of Labour and Seniors, Steven MacKinnon.
About Dr. Dayna Lee-Baggley
Dr. Dayna Lee-Baggley has a PhD in clinical psychology with 20 years of clinical practice working with individuals, leaders, and workplaces. She has extensive applied experience and research knowledge on burnout, psychological safety in the workplace, behaviour and organisational change, and wellness leadership. She is an internationally recognized expert in Acceptance and Commitment Therapy.
About ImpACT Me
ImpACT Me is an app to help navigate life's tough challenges. It offers science-based training on burnout and conflict management, and behaviour-based tools to help training stick.
